RETURNS & EXCHANGES
SHIPPING
Domestic Orders
We offer complementary shipping on all orders inside of Brazil. At this time we are unable to offer free shipping on international orders.
We offer a flat-rate international shipping- all orders should arrive to their destinations within 15 days max. Rest assured we will get you your order as soon as possible, but it is out of our control carriers and post office delays/ customs delays.
Andrea Almeida is not responsible for international shipments lost in transit.
There are no price adjustments for prior purchases. All orders placed on online sale are final. No returns or exchanges allowed.
RETURNS/ EXCHANGES
Because our orders are made to order, there is no returns due to purchase regret. However, we will accept returns if the clothes do not fits.
Andrea Almeida offers exchanges only on different sizes of the original style purchased. If you would like to purchase a new style, a new order must be placed. All return fees are the responsibility of the costumer.
The merchandise must be returned for an exchange in the same condition that it was shipped. Please make sure merchandise is unworn and with the Andrea Almeida tag on it. Returns that do not meet our policy will be sent back to you.
If you have any questions or concerns, please contact us at luiza@andreaalmeidaofficial.com